Shipping Policy

Thank you for shopping with Velocity Bikes.

Shipping Locations

We currently ship only within the United States. We do not offer international shipping.

Order Processing

Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

Shipping Time

Standard delivery typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location and carrier delays.

Shipping Confirmation

Once your order has been shipped, you'll receive a confirmation email with your tracking information.

Shipping Delays

While we strive to deliver orders on time, unexpected delays caused by weather, holidays, or shipping carriers may occur. We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. Velocity Bikes is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Velocity Bikes is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier and our customer support team for assistance.